In CIPDD resource centre you have an opportunity to find a new book "Public Administration: An Action orientation" by Robert Denhardt & Janet Denhardt. In this book authors instruct readers on how to influence the operations of public agencies-helping them learn to get involved and effect positive changes, regardless of whether they are working outside the agency as citizens or within the agency as managers. Authors try to increase students' chances of being effective by developing practical skills such as personal management, communication, delegation, motivation, and decision making.
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